FAQ

You have questions, we have answers.

Do you supply the products to clean my home?

Yes, we supply all products but because of sanitary reasons we do ask that the client supplies paper towels when we come to your home. We use top of line cleaning products. Please inform us if there are certain products that you wish us to use.

How often will you clean my home?

We offer weekly, bi-weekly, monthly, or one time cleanings. Just let us know how often you are interested in. We will come to your home and give you a quote.

Who will come to my home to clean?

Oakwood Cleaning Services send out teams of two or three employees, which the owner herself has personally trained and has had a background check. They have been trained to thoroughly, in-depth cleaning of your home while treating you and your belongings with the utmost respect. You will see the same teams in your home week after week.

What separates Oakwood Cleaning Service from other companies in the area?

At Oakwood Cleaning Service our priority is our customers. We will go the extra mile to make sure that our clients are completely satisfied with our work in your home. We also are an honest and reliable service that takes pride in cleaning so you can spend time on more important things in your life.

How do I pay?

We ask that you pay at time of service. We accept cash, check or money order. We will leave you a receipt after service is complete.

If I need to reschedule or cancel a cleaning what should I do?

We ask that you please inform Oakwood Cleaning Service within 24 hours if you need to reschedule or cancel a cleaning.